How do I make a complaint?

We value your feedback and take complaints seriously. If you are dissatisfied with any aspect of our service, you can make a complaint by following the steps outlined below.


The preferred method for submitting a complaint is to contact our customer support team directly. You can do this by phone or email at patientfeedback@qured.com 


We aim to acknowledge all complaints promptly and provide a resolution as quickly as possible. The response time may vary depending on the complexity of the issue, but we will keep you informed of the progress throughout the process.



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