I have forgotten my password - how do I reset it?

On the 'Log in' page of the app, you will see 'Forgotten Password' on the top right-hand corner of the page. Please select this.


You will then be sent a verification code to the mobile number registered on your account. Please enter this on the verification screen. You will then be able to enter a new password.


Please ensure the new password contains at least eight characters and one number.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article