I am running late for my appointment.

We allow you to join up to 5 minutes after your appointment time; however, if you are more than 5 minutes late you will be asked to reschedule. 

You can action this through your ‘Plan’ screen on the app, this will show a ‘Reschedule Appointment’ option where you can choose a suitable time. 


Should you require any further assistance, please do get in touch via the live chat.  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article