What happens if my test fails?

If your test can’t be processed, don’t worry — you’ll be able to order a replacement kit at no extra cost.
This will include a new TAP II device and additional lancets to support your retest.

To make sure everything goes smoothly the second time, your retest will need to be done with a Qured health advisor over a video call. They’ll guide you through each step and help ensure your sample is suitable for processing.



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